Privacy Policy

Last updated: June 2026

1. Information We Collect

We collect information you provide directly: name, email, phone number, and business details when you contact us, book a consultation, or use our services. We also collect standard web analytics (page views, referral source) and service usage data necessary to operate our AI platform.

2. How We Use Information

We use your information to:

3. Data Storage and Security

Data is stored on encrypted infrastructure with access limited to operational requirements. We use industry-standard encryption for data in transit (TLS 1.3) and at rest. Service data is processed through our AI pipeline with privacy-preserving architecture.

4. Third Parties

We use trusted service providers for infrastructure (hosting, email delivery, analytics). We do not sell your data. We may share anonymized, aggregated data for business intelligence. Any third-party integration (WhatsApp, payment processors) operates under their respective privacy policies.

5. Cookies

We use minimal cookies for essential site function and anonymous analytics. No advertising tracking cookies are deployed. You can disable cookies in your browser settings.

6. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us. We will respond within 30 days. EU/UK residents have additional rights under GDPR.

7. Contact

For privacy inquiries: contact@sovael.ai